Companies all over the world use the logging and recording application Log4j. However, significant vulnerabilities to users were discovered in 2021. Because of the widespread usage of the program, which helps developers track and configure software applications, it’s not practical to simply not use it. We recently sat down with cybersecurity service ImageQuest, a Nashville-based IT firm, to find out what steps they are taking to keep their clients safe in the future.
Q: What is Log4j?
ImageQuest: Log4j is essentially a digital tracking tool that allows developers to see what happens within their software. You’ve seen it at work dozens of times without realizing it. Every time you pull up a website with a 404 error, Log4j makes a note so that developers can track what, exactly, happened. However, up until just a few months ago, virtually no one outside of the IT industry was aware of its existence.
Q: Why should businesses be concerned?
ImageQuest: As a cybersecurity service, it’s easy for us to understand that any type of vulnerability puts data at risk. The Log4j vulnerabilities are what some cyber security experts call the most serious vulnerability seen in the last 20 years. While on the outside, it might appear that the vulnerability only allows hackers to see error logs, this is unfortunately incorrect. Cybercriminals can easily exploit the code within these error logs to steal sensitive information, inject malicious content into server communications, and even take control of certain systems, including those your business operates on.
Q: How is ImageQuest responding?
ImageQuest: We’ve stepped up our cybersecurity service to include monthly scanning of every client’s managed systems and networks. This will specifically look for Log4j vulnerabilities. We’re also using specialized tools to detect and monitor potential threats. Our technicians work closely with our vendors to look for solutions that work with our clients’ infrastructure. We’ve also implemented a new Cyber Security Trust Center to share information with our clients about Log4j threats and other possible cybersecurity breaches they might face.
Q: What other types of threats?
ImageQuest: Unfortunately, these types of digital exploitations are not the only threat businesses face. One in particular that businesses should be aware of is ransomware malware. While our cybersecurity service can scan and monitor for these, we also suggest that our clients maintain encrypted, off-line backups of all sensitive information. Another smart move that we encourage is implementing a cyber recovery plan, which should include knowing which personnel will take point in case of the discovery of ransomware or other breach/incident.
ImageQuest is just one of many cybersecurity service firms in the United States working diligently to keep their clients safe from all types of online threats. To find out more, visit ImageQuest.com.