With the ongoing pandemic and the stay at home orders in place in some areas, it’s perfectly understandable if car maintenance - such as going to a BMW repair center in Nashville for a scheduled checkup for example - is the least of your priorities. However, the longer cars remain unused, the higher the risk is of causing permanent damage to your vehicle. The good news is you … [Read more...]
Archives for December 2020
Here’s How To Utilize Contact Center Messaging To Your Advantage
Thoughtfully crafted contact center messaging can enhance the overall customer experience and improve your brand’s image. Pivotel Networks shares tips on how you can tailor your messaging even further for maximum customer impact. Entrance Messages Entrance messages are played before a call is placed on hold when entering the queue. An entrance message could either be … [Read more...]